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Friday, May 15 • 2:00pm - 2:45pm
Getting to Done, Usably: User Experience Acceptance Criteria on Agile Projects

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Breaking large, complex projects into reasonably sized chunks of work is critical to a successful Agile development process. Is it possible to deliver a broad, complex workflow piece-by-piece, with a good user experience at every stage? This presentation describes our team’s challenging journey employing user experience acceptance criteria as key milestones for deciding when the work was truly done. It follows a narrative arc, and it includes related examples and references to help generalize its conclusions.

The topic is important to our field because of the growing prevalence of Agile development. I will show that when user experience professionals adopt existing frameworks they can be more effective with less resistance.  Evidence for this adoption includes writing bugs to track usability defects (Wilson & Coyne 2001).

Attendees will learn about Agile acceptance criteria and how to write them to quantify and measure important attributes of user experience. There is a science to writing good criteria, and an art to evaluating them sprint by sprint. The presentation’s narrative will show how a team’s participation in usability testing builds trust, and how to work with developers to find design solutions when the initial approach fails and pressure mounts to find a solution that meets the UX acceptance criteria.

The presentation will include multiple questions for the audience. The presenter will listen to audience responses to gauge how much time to spend on general Agile user experience concepts.

Organizational UX leaders, designers and researchers working with Agile teams, and practitioners looking to expand their Agile UX toolkit will benefit from the presenter’s experience-derived tips and assessment of what works. Descriptions of what didn’t work should also prove both informative and entertaining to all.

avatar for Joshua Ledwell

Joshua Ledwell

Principal User Experience Designers, Autodesk
Josh Ledwell is an experience designer who creates efficient, satisfying, and delightful software workflows at Autodesk. He pioneered the Customers in Sprint Reviews collaboration method used by over a dozen development teams. Josh has a master’s degree in Human Factors and Information... Read More →

Friday May 15, 2015 2:00pm - 2:45pm

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