UXPA Boston Conference 2015: A case study on balancing beauty and sec...

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A case study on balancing beauty and security in healthcare enterprise software

This talk is for UX practitioners trying to improve the usability of enterprise software. We will share our journey as a case study of how to take a seemingly simple new product and make the project ripple design improvements throughout the existing enterprise solution. You’ll hear about our success and failures, and we want to hear your stories too!

We will discuss how we balanced design to disrupt the existing prescription workflow to comply with DEA regulations while ensuring a great user experience. We will discuss the way we tackled creating a new product that looked modern and delighted users while guiding them through complex workflows and security standards. You will learn the importance of maintaining a regular review cycle with stakeholders and forcing the iterative design process onto the Agile dev team, even if they don't realize that's what's happening. ;-)

By attending this talk, you will see that despite the craziness of enterprise security software, insane deadlines, and a large and dated existing platform, modern and sexy UX is within reach!

Speakers

Roxanne Chang

Sr UX Designer, Imprivata

Roxanne Chang started off her career with dual BS degrees from MIT in Chemical Engineering and Electrical Engineering/Computer Science, and then transitioned into UX seven years ago. She currently works as a UX designer at Imprivata, where she gets to create healthcare experiences for real humans; her favorite designs are those with no words. She is well known by current and former colleagues as provider of cupcakes and other baked goods.

kenny kutney

UX Architect, Imprivata

Kenny has been making life a little better for software users of all kinds since 1987, working for small startups, large corporations, and even as principal of his own design shop. Kenny holds a degree in Electrical Engineering, and has contributed to the design and development of multiple CAD, network management, development, learning, telecomm, non-profit, retail and healthcare enterprise-grade software products for desktop, web and mobile.

James Smell

UX Designer, Imprivata

Architect Designer Maker | Jim has been a registered Architect (Florida) for over a decade. He’s now been in the software design and delivery business longer than the building design and construction business.